Delivery Policies

Ladle & Leaf Lead Times for Deliveries and Pick-Ups:

Ladle and Leaf requires a 2 hour lead time for deliveries and a 1 hour lead time for pick-up orders. Lead times are subject to change depending on order size and distance of delivery. For further inquiries, please call 415-593-SOUP (7687) or email catering@ladleandleaf.com

Delivery Policies:

Walking Deliveries

  • We offer FREE DELIVERY for orders within walking distance of a Ladle & Leaf restaurant if the order is placed by 3:00PM the day prior to delivery. The free delivery can be redeemed by using coupon code ‘b43’ when ordering online.

  • There is a $60 minimum for all deliveries.

  • Areas eligible for free delivery are San Francisco financial district and Oakland City Center

  • A minimum $20 delivery fee will be applied to orders placed later than 3:00PM the day prior to delivery.

Driving Deliveries

  • A delivery fee of 10% (or $25, whichever is greater) will be applied to orders requiring a vehicle for transportation between a Ladle & Leaf restaurant and the delivery location.

  • There is a $60 minimum for all deliveries.

Delivery Areas

San Francisco

East Bay:

  • Berkeley
  • Oakland
  • Alameda
  • Concord
  • Emeryville
  • Hayward
  • Pinole
  • San Leandro
  • San Ramon
  • Union City
  • Walnut Creek

Peninsula:

  • Burlingame
  • Daly City
  • Foster City
  • Milbrae
  • Pacifica
  • San Bruno
  • San Mateo
  • South San Francisco

Cancellation Policy:

Orders Under $500

  • Orders can be cancelled up to 24 hours prior to delivery with no fee.

  • Orders cancelled less than 24 hours prior to delivery will be charged 25% of the quoted price, less any delivery fees.

 Orders Over $500

  • Orders can be cancelled up to 48 hours prior to delivery with no fee.

  • Orders cancelled less than 48 hours prior to delivery will be charged 25% of the quoted price, less any delivery fees.

  • Orders cancelled the day of delivery will be charged 50% of the quoted price, less any delivery fees.

 

 

 

 

 

Please feel free to contact us with any questions or special requests.  We are happy to work with you to ensure a great experience.

Thank you.