Delivery Policies

Ladle & Leaf Lead Times for Deliveries and Pick-Ups:

Ladle and Leaf requires a 2 hour lead time for deliveries and a 1 hour lead time for pick-up orders. Lead times are subject to change depending on order size and distance of delivery. For further inquiries, please call 415-593-SOUP (7687) or email catering@ladleandleaf.com

Delivery Policies:

Ladle & Leaf partners with Cal Catering to fulfill on-site UC Berkeley and LBNL orders. Please place orders for delivery to these locations at https://catering.berkeley.edu/delivery.

Walking Deliveries

  • We offer FREE DELIVERY for orders within walking distance of a Ladle & Leaf restaurant if the order is placed by 3:00PM the day prior to delivery. The free delivery can be redeemed by using coupon code ‘b43’ when ordering online.

  • A minimum $20 delivery fee will be applied to orders placed later than 3:00PM the day prior to delivery.

Driving Deliveries

  • A delivery fee of 10% (or $25, whichever is greater) will be applied to orders requiring a vehicle for transportation between a Ladle & Leaf restaurant and the delivery location.

Cancellation Policy:

Orders Under $500

  • Orders can be canceled up to 24 hours prior to delivery with no fee.

  • Orders canceled less than 24 hours prior to delivery will be charged 25% of the quoted price, less any delivery fees.

 Orders Over $500

  • Orders can be canceled up to 48 hours prior to delivery with no fee.

  • Orders canceled less than 48 hours prior to delivery will be charged 25% of the quoted price, less any delivery fees.

  • Orders canceled the day of delivery will be charged 50% of the quoted price, less any delivery fees.

 

 

 

 

 

Please feel free to contact us with any questions or special requests.  We are happy to work with you to ensure a great experience.

Thank you.