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Ladle & Leaf Lead Times for Deliveries and Pick-Ups:

Ladle and Leaf requires a 3 hour lead time for deliveries and a 1 hour lead time for pick-up orders. Lead times are subject to change depending on size and distance of order. For further inquiries please call 415-593-SOUP (7687) or email catering@ladleandleaf.com

 

Cancellation Policy:

Orders Under $500

  • Orders can be canceled up to 24 hours prior to delivery with no fee.
  • Orders canceled less than 24 hours prior to delivery will be charged 25% of the quoted price, less any delivery fees.

 Orders Over $500

  • Orders can be canceled up to 48 hours prior to delivery with no fee.
  • Orders canceled less than 48 hours prior to delivery will be charged 25% of the quoted price, less any delivery fees.
  • Orders canceled the day of delivery will be charged 50% of the quoted price, less any delivery fees.

 

Delivery Charges:

Walking Deliveries

  • We offer FREE DELIVERY for orders within walking distance of a Ladle & Leaf store if the order is placed by 3:00PM the day prior. The free delivery can be redeemed by using coupon code ‘b43’ when ordering online.
  • A minimum $20 delivery fee will be applied to orders placed later than 3:00PM the day prior.

Driving Deliveries

  • A delivery fee of 10% (or $25, whichever is greater) will be applied to orders requiring a vehicle for transportation between a Ladle & Leaf store and the delivery location.

 

 

 

 

Please feel free to contact us with any questions or special requests.  We are happy to work with you to ensure a great experience.

Thank you.